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  2. Frequently Asked Questions

Frequently Asked Questions

Frequently asked inquiries are summarized below

  • Q. Which is the place to eat?

    We do not have a "restaurant" or "banquet hall" in this facility, and we want you to enjoy the deliciousness of the area in a relaxed and luContinue reading
  • Q. If I have allergies, can I change my diet?

    If you have food allergies, please ask at the time of booking.
    However, allergies cannot be dealt with with the "Healthy Gokuraku Kaiseki MeContinue reading
  • Q. Is there a children's menu?

    Meals for preschoolers
    Hamburger steak with vegetables, chawanmushi, Mineoka Tofu, dessert, soup, rice(rice ball)
    Also, meals for elemenContinue reading
  • Q. About services for anniversaries

    In addition to arranging whole cakes (from 12 cm / 2,800 yen) and flowers (from 3,240 yen to suit your budget), we will help you as much as Continue reading
  • Q. What are the check-in and check-out times?

    Basically, check-in is from 15:00 and check-out is until 11:00.
    (Check-in and check-out may be set individually depending on the accommodatiContinue reading
  • Q. Will you keep my luggage before check-in and after out?

    If you bring it to us, we will keep your luggage and deliver it to your room in advance.
    In addition, even after check-out, luggage will be Continue reading
  • Q. Can children stay together?

    The guest rooms on the 1st floor of the main building "Sakura", "Rindo", "Hinagiku", the 2nd floor of the main building "Fuyo", and the remoContinue reading
  • Q. Can I use a credit card?

    Only one-time payment is available, but the following credit cards can be used.
    JCB,DC,Visa,Master,UFJ,UC,NICOS,CF,Life,Rakuten KC,NissenrenContinue reading
  • Q. Please tell me amenities goods in the guest room.

    Toothbrush, body towel, hairbrush, shower cap (women only), ladies' set (face mask, cotton stick, cotton / women only), razor (men only) areContinue reading
  • Q. Please tell me the equipment in the guest room

    ●Air conditioning air conditioning(The whole building)●General guest room yukata, yukata that women can choose●Face towel,bath towel●ToothbrContinue reading
  • Q. Is there a large communal bath?

    We have a semi-open-air bath (simple hot spring) in the annex on the 1st floor.
    Available from 15:00 to 24:00 in the evening and from 6:00 tContinue reading
  • Q. Is there an open-air bath in the guest room?

    Of the 10 guest rooms, there are open-air baths in the rooms Fuyo" and "Suisen" on the 2nd floor of the main building Tsubaki", "Sazanka", aContinue reading
  • Q. What kind of view can you see from your room?

    If the weather is nice, you can overlook Mt Yufu Cosmos" and "Ayame" on the 2nd floor of the main building.
    Please enjoy the magnificent Mt Continue reading
  • Q. Is there a parking lot?

    Free parking is available for 9 cars.
    There are 10 guest rooms in total, so if you come by car, please use one for each reserved room.
    If yoContinue reading
  • Q. Is it possible to have a beauty salon or massage?

    After check-in, we will plan you want to use and make a reservation.
    ●Aroma beauty salon ... 30 minutes from 5,400 yen
    ●Massage ... 40 minutContinue reading
  • Q. How to access the inn(From the nearest IC)

    About 10 minutes from Oita Expressway Yufuin IC
    When you get off the IC, go straight and turn right at the second traffic light while lookinContinue reading
  • Q. How to access the inn(From the nearest station)

    Nearest station:About 2 minutes by car from Yufuin Station JR Kyudai Main LineAbout 10 minutes on foot.
    Straight toward the mountain to the Continue reading
  • Q. Is there a combination nearby?

    There are 2 stores (Lawson and 7-Eleven).
    Both are within a 10-minute walk from the hotel.
  • Q. Please tell me about the storage of valuables.

    In-room safes (free of charge) and other items can be stored at the front desk.

Reservation / Inquiry

If you have any questions, please contact us.